Privacy Policy

Pintra is a brand and product operated by Harmonimo Bilgi Teknolojileri ve Limited Şirketi (Mersis No: 0457146825900001), a company registered in Ankara, Türkiye ("Pintra", "we", "us", "our"), which gives utmost importance to your ("User", "you" or "your") privacy and the protection of your personal data. Harmonimo Bilgi Teknolojileri ve Limited Şirketi is the data controller with respect to your personal data we process via our website and our mobile applications ("Platform"). If you have any questions or complaints related to this Privacy Notice or our privacy practices, please contact us at support@pintra.co.

Depending on whether and how you use our Platform, we will collect, use, store and transfer different kinds of personal data about you including: Identity Data (name, surname), Contact Data (e-mail address), Financial Data (virtual currency accounts, wallet addresses), Transactional Data (details about payments, cryptoassets transfers), Technical Data (IP address, device info), and Profile Data (username, password, preferences).

We process your Personal Data to: facilitate the creation of and secure your account; identify you as a user; provide you with our service; improve the administration of our service; provide customer support; investigate and address conduct that may violate our Terms of Service; detect, prevent, and address fraud; and comply with applicable laws.

We will only use your personal data when the applicable legislation allows us to. Most commonly, we will use your personal data for the performance of a contract (provision of services), for our legitimate interests (where your rights do not override those interests), and where we have your consent.

We mostly collect your personal data directly from you through data collection forms over the Platform if you use our services or contact us. We also automatically collect your data as you access and use our Platform using cookies and other technologies.

We may share your personal data with public authorities and institutions if we are required by laws, regulations or other legal obligations to do so. We also share your personal data with our business partners within the context of the above purposes and legal grounds, in order to be able to provide our services over the Platform.

Your personal data may be transferred to and stored on servers located in other countries and jurisdictions. For countries which have not been approved as providing an adequate protection, international transfers are carried out through providing suitable safeguards.

We will keep your personal data during the period of your contractual relationship with us, extended by the applicable limitation periods. On the expiry of the applicable data retention period, we will erase or irrevocably anonymize your personal data. You understand that your wallet address and transactions will be kept and may be tracked on blockchain.

We give reasonable care to protect your personal data from unauthorized access, use, and disclosure. We have in place appropriate organizational, administrative, and technical security measures (including encryption) to secure your data.

You can contact us to exercise your rights, including the right to be informed, access, rectification, erasure, restrict processing, data portability, and objection to processing.

We may change this Privacy Policy at any time. The latest version of the Privacy Policy will be published on the Platform in case of any changes. You are responsible for periodically checking the latest version on the Platform.